Privacy Policy - Motel 6 Gatlinburg

Privacy Policy

Last Updated: October 1, 2025

Motel 6 Gatlinburg ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Mailing address and billing information
  • Credit card details and payment information
  • Date of birth (if required for age verification)
  • Government-issued ID (at check-in)

Reservation Information

  • Check-in and check-out dates
  • Room preferences and special requests
  • Number of guests
  • Pet information (if applicable)

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations
  • Communicate with you about your stay
  • Process payments and prevent fraud
  • Improve our website and services
  • Send promotional offers (with your consent)
  • Comply with legal obligations
  • Respond to inquiries and provide customer support

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, website hosting, and email services
  • Legal Requirements: Law enforcement or government agencies when required by law
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences

You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing systems
  • Regular security audits and updates
  • Limited access to personal information

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request corrections to inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at info@motel6gatlinburg.com.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Motel 6 Gatlinburg

309 Ownby St, Gatlinburg, TN 37738

Phone: (865) 436-7813

Email: info@motel6gatlinburg.com

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Your privacy and security are our priority. Book with confidence at Motel 6 Gatlinburg.

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